At Wave, consulting is at the center of what we do and who we are. Since our start in the late ’90s, our advising first ethos has allowed us to create a custom solution for each customer’s individual needs instead of a one-size-fits-all solution. We work in conjunction with our clients throughout Greensboro, devoting time and assets so that we have a total understanding of their pain points and goals and can craft a personalized approach to strategic digital transformation.

Back Office Modernization

The Back Office is the heart of your business. If your workflows have a lot of blockers, the resulting productivity loss will have a ripple effect throughout your entire business. For example, let’s say a organization onboards a new client in minutes but requires several weeks to bring on a new employee or supplier. That’s a challenge because both your employees' skills and your supplier’s products play a critical role in providing exceptional service to the customer. Therefore, if those components are not operating efficiently, your customer is ultimately who is disadvantaged. Your Front Office can only be as capable as your Back Office, and both must be included in a strategic digital transformation.

 
 
 

Business Intelligence

At Wave, our expertise encompasses a complete understanding of your business processes as well as the technology that aptly delivers intelligent information. We know what questions to ask and can determine the right data to bring clarity to questions such as:
  • What happened?
  • When did it happen?
  • Why did it happen?
  • Who was involved?
  • Will it happen again?
  • What will happen if we change x or y?

 
 
 

Data Migration

Mapping out a plan is the most important portion of a migration. Every migration must have a certain amount of strategic digital transformation of the content moving from the source repository to the destination. Considerations need to include folder structure, metadata mapping, security, search capabilities, and many other components that will allows users to find pertinent data. It is crucial that you invest the time to understand the problems you are having and what is needed to get resolution.

 
 
 

Intelligent Information Management

It is widely known that the modern business depends on several sources to collect content whether it’s a CRM, ECM, HCM, or ERP. Regardless of which tool you’re using, it holds essential business information and content that is vital to the success of your organization. Both businesses and their clients require data from multiple places to complete assignments, and this adds additional challenges if that information is not easily available. The conventional approach was to pull input into a central location but this approach is not viable long term as one tool can’t manage everything, particularly in some mid-range to large businesses.